Terms of Service
These terms govern your use of Sultero. By using the site you agree to them. Sultero operates an online marketplace; independent vendors are the sellers of the goods offered.
Draft · pending final review
Sultero has not yet launched and is not accepting orders. These terms are published in draft for transparency and are subject to final legal review before launch. Some clauses depend on the payment-processor arrangement and are marked below.
1. Eligibility
You must have the legal capacity to enter a binding contract to use Sultero. Sultero serves the United States only; accounts, orders, and shipping are limited to US addresses.
2. The marketplace
Sultero is a multi-vendor marketplace for handmade and small-batch goods. Independent, US-based makers list and sell their own products. Vendors are responsible for their listings, product quality, legality, fulfillment, and shipping. Sultero provides the marketplace, discovery, and checkout experience.
3. Who you are contracting with at checkout
Sultero intends to act as the merchant of record for platform transactions, meaning you contract with and pay Sultero, and Sultero remits amounts due to the vendor who fulfills your order. This clause is finalized once the payment-processor arrangement is confirmed, and will be updated before launch.
4. Acceptable use
You agree not to use Sultero for any unlawful purpose, not to attempt to buy or sell anything prohibited by our Prohibited Items policy, and not to misrepresent your identity. You will not interfere with the operation or security of the site.
5. Accounts and termination
You are responsible for activity under your account and for keeping your credentials secure. Sultero may suspend or terminate accounts that violate these terms or our policies, that create risk to buyers, vendors, or payment processing, or as required by law.
6. Disclaimers and limitation of liability
The site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Sultero disclaims implied warranties and is not liable for indirect, incidental, or consequential damages arising from your use of the site or from products sold by vendors. Nothing in these terms limits liability that cannot be limited under applicable law.
7. Changes
Sultero may update these terms. Material changes will be posted here with an updated date and, where appropriate, communicated to registered users.
8. Governing law
These terms are governed by the laws of the State of Arizona, USA, without regard to its conflict-of-laws rules.
9. Contact
Questions about these terms: [email protected], Sultero LLC, 700 N Neely St, Ste 16, Gilbert, AZ 85233.
Last updated August 2026. Draft pending final legal and payment-processor review before launch.